(217) 438-6816
Make a Payment/Login
(217) 438-6816
Make a Payment/Login

Frequently Asked Questions

Our FAQ page has the answers to a few of the questions we hear from our customers the most. If you don't see the answer to your question below, head to our Contact page to drop us a line or give us a call today!
What are your access hours?
Tenants have unlimited access to their storage unit. Visit 24 hours a day, 7 days a week. No appointments necessary. 

How do I pay my storage bill?
You can pay online using your debit or credit card. All you need is your account information. If you have any questions about our payment system, give us a call.

What type of leases do you offer?
We offer month to month rentals.
Do you offer drive-up access?
Yes. All of our ground floor units are drive-up accessible. It makes storing simple and less time consuming. 

What security features do you offer?
We offer 24-hour digital video surveillance. 

What items am I not allowed to store?
Tenants are never allowed to store flammable or hazardous items, combustible items or liquids, plants, animals, stolen or illegal goods. 

Do I have to notify you if I want to move out?
Yes, we require written notice at least five (5) days prior to the end of the current rental period. Or, schedule a move out through our website by logging into your account. Here's move-out instructions.